1 reviews | Active since May 2017
WORST SERVICE EVER!!!!
<p>I have an account with Vodacom for 11 to 12 years, never skipped a payment, however i upgraded in March, got the wrong contract vodacom billed me, i have tried since end of March to get it sorted, to no avail, i get automated messages day and night, nobody from Vodacom that promise me they will contact me back ever do, i do not want to be in bad space with vodacom, so maybe after this i will get a response, i did however speak to a kind lady this morning by the name of Hilda Vilakazi and said a team leader will call me after 9:00 will have to see, The names of the following people who i spoke to is as follows: NISIIWA MUNGANANMO, LEBO RAMMEKWA, MANDISA NTULI, ELLEN KALELE, OPALONG, CASANDRA, LESOGO MALEKA, BONGANI, LORRAINE, TABOHO MOKOENA, (OLGA KOK - HER TEAM LEADER IN MIDARND TERSIUS TO PHONE ME I LEFT 2 MESSAGES) i just want to fix my problem Pleassseee!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Jeniffer,
Feedback has been provided.
Regards,
Cassandra
Dear Jeniffer,
Feedback has been provided.
Regards,
Cassandra
Dear Jeniffer,
Feedback has been provided.
Regards,
Cassandra
Dear Jeniffer,
Feedback has been provided.
Regards,
Cassandra
