1 reviews | Active since Apr 2017

06 Apr 2017, 10:44

Worst service ever

<p>After 3 weeks of struggeling to cancell a Vodacom contract I have achieved nothing. </p> <p>Vodacom does not respond to emails, calls keep being transferred to different departments, and relevant departments (legal and cancellations) keep on telling me that the other department must handle the issue. </p> <p>I am at a total lost and extremelly frustrated and dissappointed. </p>

0
Replies (2)
Vodacom
Vodacom's reply06 Apr 2017, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Apr 2017, 10:59
Official

Dear Emilje

Kindly be advised that feedback has been sent to you via email.

Regards,

RJ