1 reviews | Active since Jun 2015
Worst service ever
<p>I am writing this review on behalf of my mom. Her cell nr is ********** 518</p> <p> </p> <p>We went to Wesus Mall Vodacom 2 wees ago to get a wifi pebble router. We gave them all the info and they said its sorted and would take 7 days. After a week we went back and they had nothing. After another week still noting and they said that the pebble was discontiniued!! No one called my mom to say this! Then we tried to get another pebble and again probblems with our bill. My mom's bill gets paid every month on time! Now we are going for a 3rd week without no internet. This is bull**** man. Get your house in order and stop wasting our time! I have 3 contracts with you and my mom is going for the second. Do you want us to leave you or what?!! </p> <p> </p> <p>When you want your money there is no problem, but when it comes to service you suck! Sort my mom out ASAP.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Dewald
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per my discussion with Mrs Maria Smit and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Dewald
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per my discussion with Mrs Maria Smit and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
