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Johan S

1 reviews | Active since Feb 2017

09 Feb 2017, 19:18

Worst service ever

<p>Vodacom messed up my upgrade and left me without airtime even though I contracted for one of their bigger contract. The standard response:</p> <p> </p> <p>"Kindly be advised that a consultant will make contact with you in due course to assist with your query"</p> <p> </p> <p>does not cut it anymore. No-one ever comes back to me. Never trust Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2017, 06:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team