IvdM
Ignis van der Merwe

1 reviews | Active since Jul 2011

28 Jan 2017, 16:59

Worst service ever

<p>Today 28 Jan i had the unfortunate experience of trying to upgrade. I went to 4 Vodacom stores including Vodaworld and no one seems to know about the specials they advertise. On a Vodacom flyer it says i can buy The P8 lite for R179 on a uchoose flexi 200. On the Vodacom website, it says i can buy this deal online as well. No one knows about it and no one cares and it is not loaded on your system. 4 hours @ 4 Vodacom stores and i still have no phone. Super shocking!!! I thought i will just add your own website because your own employees doesnt know what i going on. Is it that difficult to shop with you?</p> <p> </p> <p>https://myvodacom.secure.vodacom.co.za/vodacom/home</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2017, 07:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team