1 reviews | Active since Jul 2015
Worst service ever
<p>My father recenty passed away. He had 4 contracts with Vodacom. Recently we tried transferring the contracts to my sister, a CA(SA) working for one of the Big 4 auding firms as an audit manager. </p> <p> </p> <p>After a massive struggle with the vodacom outlet in Jeffreysbay Mall (the employees working for this outlet definitly need more training - on technical and soft s****s) we tried calling the help lines. After being cut off several times, someone finally told us that my sister, being a CA(SA), does not qualify for having the contracts. </p> <p> </p> <p>Now, with myself also being a CA(SA) and having consulted on numerous investment schemes for numerous companies, I find this highly unlikely.</p> <p> </p> <p>I will definitly be cancelling all 3 my contracts at the end of their terms and moving away from vodacom after this experience.</p> <p> </p> <p>I will definitly also ensure that every single friend that I have know how badly we have been treated.</p> <p> </p> <p>Shame on you Vodacom!</p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
