1 reviews | Active since Dec 2016

30 Dec 2016, 21:16

Worst service ever

<p>Vodacom switched me to their super expensive LTE network without my knowledge, when I inquired they said it was a mistake and they had removed me from it. </p> <p> </p> <p>Only to find that they didnt, it's been depleting my airtime and data packages. 500mb was depleted in minus 20mins. </p> <p> </p> <p>When i called them again, their agent dropped the phone on my ear. </p> <p> </p> <p>Dont use Vodacom, they are nonsense. </p>

0
Replies (2)
Vodacom
Vodacom's reply31 Dec 2016, 09:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jan 2017, 07:51
Official

Dear Vuyo

As discussed your query has been resolved.

Regards,

Cassandra