1 reviews | Active since Dec 2016
Worst service ever!!!!!!!!!!!!!!!
<p>I have never had such terrible service. Vodacom need to send all their consultants for training or rather just shut down the network. I have been trying to get my phone unblocked for two weeks! </p> <p>Every consultant has a differant story and then the supervisor has the guts to take me on about why im paying my account late after I've been phoning since October 2016 to have a debit order activated on my account.</p> <p>How can one of the security questions that they ask and aproove be " what date my debit order is going off" but then when I speak to account they say there is no active debit order on my account, so much for doing security checks.</p> <p> </p> <p>This is just such poor service, actually no service.</p> <p> </p> <p>Please every one never take out a Vodacom contract you will regret it for ever.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
