CH
Christina H

1 reviews | Active since Jul 2013

13 Dec 2016, 11:55

WORST SERVICE EVER

<p>Sent from pillar to post to resolve a sim swop query. Even emailed the CEO with the entire history of the complaint, only for the Executive Client Liaison Officer to email me back, still not knowing the history and offering me the exact same problems as the call centre agents. Told them to collect their **** phone and give it to the next fool that wants to deal with Vodacom. Useless.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team