Worst Service EVER!!!

<p>I made the massive error in judgement of contacting Vodacom about a week ago in order to chage my contract. First they couldn't do it and blamed "system errors" and promised to call me back later in the day in order to confirm the change. No call... A few days later, I called again. The consultant made the change, but didn't bother to ask me about details like the existing features on my contract and just cancelled everything. INCLUDING incoming caller ID. Now I am unable to see who is trying to get hold of me. Come out of a meeting with a bunch of missed calls on my phone and I have no idea who called! Yesterday, I was told that the error had been corrected and the service will be re-activated within 6 hours... 18 hours later and still NO CALLER ID!!!! Now, they blame it on system errors again! This seems to be the go to excuse! I HAVE HAD NO JOY FROM VODACOM!!! I think it is time to change network providers! WORST WORST WORST SERVICE EVER!!!</p>