LL
Leon L

1 reviews | Active since Nov 2016

24 Nov 2016, 09:45

Worst service ever

<p>Good day</p> <p> </p> <p>I have been a devoted Vodacom customer with 4 contracts. All four contracts are very well maintained and the service I've received to date regarding my P8 lite is much to be desired.</p> <p>i want to cancel my contracts and move to another service provider, i can't anymore..</p> <p>This is a my ssecond complaint and it seems asif it's fallen on deaf ears..</p> <p>what do i need to do to get your attention, Vodacom..</p> <p>please advise as to how i can cancel my contract, as i'm not getting at joy..</p> <p>To date i have not received any corresponce regarding my complaint, and that is totally unexpectable..</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2016, 09:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team