Worst service Ever

<p>So Last week Thursday i requested an online upgrade.The same day i phone in again to cancel the upgrade and reverse it as im going to cancel my contract.On Friday i phoned in to get my cancellation quote they told me the reversal of upgrade is still pending and will take 24 hours yesterday as Monday i phoned in again and the same story 24 hours.Today i phoned in and yet again i cant get my cancellation quote because its still pending.And yet again they tell me it will take 24 hours.So NOW HOW LONGGGGG MUST I WAIT.I want to cancel my contract.This is the worst clients service i have yet received from such a big company.</p> <p> </p>