Worst service ever
<p>Worst service ever. On the 31th of October is loaded about R80 of airtime, which I never received. On the 1st of November I never received my Top Up plan for the month. I reported this about 8 times. They just do nothing. I cant do anything with my phone, even if I try to load a voucher I dont received it on my phone. It is the 11th of the month and still my Top Up plan was not added in spite of the fact that the debitorder was deducted from my account on the 31st of October. I had it with Vodacom</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
