WORST SERVICE EVER!!!!!!

<p><span style="color: #555555; background-color: #ffffff;">I was debited an extra amount from vodacom last month, when I phoned in to query, not one soul knew for wat it was, I managed to log a call after half an hour on the phone with a consultant who knew nothing!!!! Initially I was told I wud be contacted with in 2 days but after 2 days, when I hafta to call up myself, I was then told it takes 7 days.. and from then, till 3 weeks later which is today, I'm still on the line with vodacom trying to sort out my issue, and to no avail, my issue is still not sorted!! I'm really fed up with this extremely low level of service. I would never recommend vodacom to any of my friends or family</span></p>