WORST SERVICE EVER!!!

<p>I did an upgrade on the 22 August 2016 with a promise that the ipad air will be delivered within 7 working days. It did not happen. I phoned on the 8 September to cancel the upgrade and receive a reference number. i was told that it will take 72 working hours. When I phone again, they told me that they did'nt even started yet. I sent a complain via customer care. Phone again on the 21 September 2016. And? They did'nt even started yet. They gave me a new reference number with the same promise: It will take 72 working hours. My total number of phone calls number up to 18. That is between ********** and ********** . Wherever I go, i spoke against vodacom. Izak de Villiers.</p>