Worst Service Ever!

<p>My 3 contracts with Vodacom was canceled in February and March after numerous telephone calls to confirm that it is done. I had to complaint on Hello Peter in Feb and March to make sure you cancel my contracts. After 8 months they send me an account and now tell me that it was on soft lock and although the contracts are canceled the lines are not deleted. So I query this with their cancellations department and speak to Nontanla (retentions/cancellations dept) who advised that it's with pre-legal, then transfers me to Sinsintle who advises me that there is a soft lock on this account, I need to speak to cancellations again. I advised her of my dilemma and she says that she will sort it out and THEN TRANSFERS to the hunting line. I then call back and speak to Portia in pre-legal who transfers me Thembisa. By this time I want to speak to a manager and he gets Dineo Motswualled on the line who now needs to listens to conversations regarding my cancellation request. Please note that my calls are recorded as well and I have every call from Vodacom that I am willing to publish. I want you to sort out this problem once and for all.</p>