Worst service ever

<p>Once again Vodacom has disappointed. On Saturday the 3rd September my husband and myself went to upgrade both our phones. Did not have stock as usual. Had to wait until Wednesday - 7 September. I phoned today to find out if the handsets had arrived. Firstly vodacom was suppose to phone us which did not happen. The handsets did arrive but the paperwork could not be sorted out because of the new months deals. My deal was done on Saturday and not Wednesday the 7th. The lady that assisted us is conveniently on leave for a month and nothing was given over. The rude sales person tried to convice me that she is the one making the deal possible and only her. I started screaming at her due to the lack of interest and service delivered of this branch. EVERY single time you go to this branch there is absolutely no service delivery and problems all the way with anything. Please sort your staff out to handle customers better and assist with their problems. If she didnt come forward as being bored talking to me I would not have lost my temper. Pathetic once again.</p>