WORST SERVICE EVER!!!!!!
<p> </p> <p>My phone recently was exchanged and replaced twice with a replaced unit and both times got the worst of it.. the first time my phone didnt want to read my simcard and said no service so i went to the vodacom place in sinoville centre and send it in then they said they will call me when my phone arrives then 2 and a half weeks later recieved it but they didnt call me when the phone arived so i went on a following day at about 16:00 to go ask if my phone was there and they said it arived the previouse day so when i got the phone (Sony Experia M5) they send the phone from the advanced repair centre with out the sim card trays.. it is now 5 days that im still waiting for the sim card trays its the worst service ever because now im paying for a phone that i cant use and wasting my money if this problem cant get sorted out soon then i will not advice people to go to vodacom and tell them about the service i hope this is being taken in consideration because im now paying for the phone but i cant use it without the sim card trays hope to get that sim card trays within this week..</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
