1 reviews | Active since Nov 2015
WORST!!!!!!!!!! SERVICE EVER!!!!!
<p>The week after easter weekend (MARCH 28 - 29), i took my phone in at Vodacom Repair Center (Menlyn-PTA). The phone was returned because i had rejected the quote. Got it booked in again, accepted the qoute, but someone there forgot to send an email to somewhere and my phone was returned un-repaired.</p> <p> </p> <p>I then decided that vodacom menlyn cannot help me, so i took my not yet repaired phone to Vodacom (The Grove-PTA). I was then sent an sms to call vodacom to accept the quote, which i did, and also made the required payment of about R1900, sent a proof of payment to the Potchistroom repair center, but yet again, my phone was returned, still not fixed.</p> <p> </p> <p>I then phoned Potchistroom to understand why the phone was not repaired, they told me they did not accept the quote...which i did and made the payment as well.</p> <p> </p> <p>The lady then said that they will have the Phone returned and fixed as a matter of urgency...about 3 weeks back from today. To date i have not recieved my phone.</p> <p> </p> <p>I do not know what to do now, as i have paid and not recieved my phone and this has been going on for 5 months now.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
