WORST SERVICE EVER

<p>I re newed my contract and upgraded my cellphone on 28 july. The consultant who assisted input the wrong delivery address. therefore the courier company ( RAM) was not able to deliver and returned the handset to Vodacom ( despite not even trying to contact me to confirm delivery). I have been following up for 2 weeks on the stauts of my upgrade with the upgrades department and have spoken to at least 5 consulants each less clued up than the next. Bottom line is each one assured me the phone is on it's way. AFter finally contacting vodacom again today, i was told that my order had been cancelled on the 1 August already. Was told by a manager in the upgrades department that the consultants ( and i quote).. " Maam... they were lying to you" . Cannot believe the incompetence of these agents... vodacom this seriosuly the worst service i have ever experienced.,</p>