1 reviews | Active since Sept 2015
Worst service ever!!!!!
<p>I'm very disappointed with the customer service Vodacom Vaal mall gave me . Yesterday I went to asked about my amount I need to pay there was an extra amount on the monthly installment that I wasn't sure about and then asked them were ithe came from the guy who helped me was so rude when I told him my account is up to date he asked me with an attitude do I want him to explain or not he has got other work. I then told him please that's way I'm sitting here. He just told me I'm behind . Stand up and walked away. Every moth I ask the people working at vodacom what is the amount I need to pay and I pay that amount I phoned customer service and yet again they couldn't help me . I'm so disappointed with vodacom . O and by the way I was behind since November last year with an amount of R288 and they couldn't tell me that in that month now they want to suspend my phones . So today I went to pay it . After another vodacom shop helped me. And showed me were it happens. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
