1 reviews | Active since Jul 2016
Worst service ever!
<p>I saw the ad for the hp pavilion 15 laptop and decided to get it so I can stop my contract at MTN, all went well at first, got approved within 30min and was promised my laptop will be there in 3 days, but that is were it went wrong after 3 days I phoned and was told that the laptop will be there in another 2 days, after 2 days I phoned back but no-one was answering so following day I eventually got hold of them just to be given excuses and told that the laptop will be there Monday (almost 2 weeks after I requested the laptop). If I don't receive the laptop latest this Saturday I will cancel my request and stay with MTN.</p> <p> </p> <p>I can't see how it takes 2 weeks for a laptop to come from JHB to Secunda if they receive phones on a daily basis from the same warehouse!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
