1 reviews | Active since Jul 2016

19 Jul 2016, 06:53

Worst service ever!

<p>I would like to tell future clients buying data bundles from vodacom, be carefull! After having a 3g data bundle for R109 per month for eight years, which I have never exceeded, I was billed R2413.08 this month.</p> <p>After several emails and phone calls, demanding an explanation, I still have no clarification as too the usage of all this data!</p> <p>Great service? I think not. This is a *******!</p> <p>P. Bridges</p>

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Replies (1)
Vodacom
Vodacom's reply19 Jul 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team