PB
Pieter B
1 reviews | Active since Jan 2015
23 Dec 2019, 18:45
Worst service ever
Vodacom is the worst mobile service provider in South Africa. My phone is more without network than it is on the network. When you call customer care, you are informed that it will take 4 to 7 days to resolve. I am strongly thinking about changing providers
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Replies (2)
Vodacom's replyOfficial
24 Dec 2019, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2019, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PB
Pieter B's updateReviewer Update
30 Dec 2019, 17:20And so my service worked uninterrupted for days. As of this morning my phone loses network every 20 min. Will it help to call the callcentre? I really do not think so. I think the best option is to change providers
PB
Pieter B's update30 Dec 2019, 17:20
Reviewer Update
And so my service worked uninterrupted for days. As of this morning my phone loses network every 20 min. Will it help to call the callcentre? I really do not think so. I think the best option is to change providers