Worst service ever

Item: Vodacom
Rating: 1
Author: Martha G

This is the worse ever experience i ever had. I am 24 years wit codacom but will cancell all my contracts. Where ypu need them the most they can not perform. I am for 24 years a customer. Why on earth will i change my data package to a home wi fi .. what the f.. and it took for ever to fix it. In the meantime i can not use my number.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Dec 2023, 14:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 Dec 2023, 14:00

Official

Martha G's updateReviewer Update

07 Dec 2023, 14:11

The manager already told me"the system does not allow to fix it urgently* but it was not the system who make the stupid decision . Their service is poorer than poor

Martha G's update07 Dec 2023, 14:11

Reviewer Update

The manager already told me"the system does not allow to fix it urgently* but it was not the system who make the stupid decision . Their service is poorer than poor