worst service

Worst experience ever...i bought a phone online, I told Mahumad the guy who assist me that i wont need a new sim card i'd like to continue with my old number he said it was not possible for him to do that, only after sales department can do that for me.

after sales consultant contacted me i told the her what Mahumad said regarding my old number, she said its not possible for her to assist me with that and it was suppose to be done on the sales call.

I have been calling VODACOM customer services since the 13 May 2020 i spoke to Gladwell he logged a query to LIKEMINDS they haven't get back to me until today. I called again on the 03 June 2020 to make a follow up i spoke to Nobubele she ended a call on me, I called again on the 09 June i spoke Simphiwe she said she will resend the query and she will contact me again on Satarday to check if i was assisted and she did not. I called again yesterday 24 June i spoke to Sello he went an extra mile for me to be assisted, he transferred me to one RUDE lady Hlobisile she couldn't assist me instead she said she will ask Mahumad to contact me. I ask her to put me through to her manager she said she will give her manager Thobani my contact detail still i haven't been contacted. Mahumed contacted me at 14:25 i asked him to give me a call at 14:45 he did not get back to me until today. I dont want vodacom new number, i want to continue with my old number is that to much to ask?