1 reviews | Active since May 2018
Worst service! Do not upgrade online!
I have never in my life received such useless service! This is the third complaint I have logged in the last 3 days and have received NO response! I have requested to cancel my online upgrade order over 10 times now.. I get an SMS from the couriers today to state they will be delivering today. Best part? The address they want to deliver to is INCORRECT as I requested an address change 2 weeks ago through your online call centre! Can somebody pleas fix these consecutive ***** ups! All I want to do is cancel the online upgrade with immediate effect! So disgusted in your service!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team