GG
Gerhardt G
1 reviews | Active since Apr 2013
08 Nov 2022, 10:47
WORST SERVICE DELIVERY.
The worst company ever. I have been with Vodacom since 2006 and now that I want to upgrade they will not assist me. I went on voluntary debt review. My contract is not on the debt review. I have never missed a payment to Vodacom in 16years.
When I said then I want to cancel my contract then al the lady said is "that's fine"
I have an Mtn contract that I upgraded last month for my GF that is on my name and had no issues with the upgrade.
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Vodacom's replyOfficial
08 Nov 2022, 11:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2022, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team