Worst Service & Company

<p>I have been a customer of Vodacom for a very long time. I am beyond ****ed off. You have the worst service in history of any compang I have ever dealt with. I opened a contract at mall of the south a while back for my gf. I spoke to Thokozani and i was advised that he cannot open the contract as my contract has been moved to a new system that he does not understand so they need to contact the call centre. Firstly this pathic to say the least how do you launch a system without giving people training on the system. He proceeded in calling the call centre and the contract was opened. We were suppose to recieve a once off 10 gig data bundle which up until now is not on the phone i had to go back 3 times and this issue has still not been resolved. The data was activated but never allocated to the numbee. He logged an It inccident yesterday and i am still waiting for this to be resolved. Furthemore my gf recieved an sms that a debit is going to be paid out to be for 500 odds rand for who knows what reason and i assumed you sent the sms incorrectly. The funds was however deposited into my account yesterday afternoon and now this morning you ran 3 debit orders off my account for a total of almost 800. For what!!!!!!!?!!!! You are scroewing up my credit record with you pathetic service. You charged me for R65 which was never done so i had to visit heidelberg vodacom for the sim swop to be done. The gentleman from that branch spoke to someone in your branch but they could not help because thokozani was off sick. You are in breach of contract i never gave you authorty to debit my account today neither am i in arrears with anything. I am now beyond ****ed off at the level of service and scroewup on this contract. I want my things rectified. I want these debit orders reversed and furthermore either you give me a better deal on this contract or i will be leaving to another service provider because nothing is keeping me with you guys at the moment.</p>