worst service by Vodacom Telecom service provider

Hi Vodacom, I am writing this email by losing all patience with customer care service. I have experienced worst service by largest Telecom service provider on a very small matter of sale. Ever since dealing with customer care service, it was always disappointment by thinking a biggest Telecom company process. I have requested so many times to share escalation process so that i can communicate to right people in a department before i go publicly & share my reviews, but it was totally ignored. So here i am resting my case. I have app**** online data contract sim only on Friday, 26th April'2019, which was 24XR299/- Data Contract (Sim Only) 60GB+30GB. Somehow, i was failing to upload my documents. So i request online support & did message on Vodacome111 twitter account. I have been helped at end of same day. I shared by all necessary documents over email (Passport Copy, RSA-ID, 3 Month Bank Statement with stamp, Address Proof ( Electricity Bill), Salary Slip & Employment Contract Letter) on ********** I been told by customer executive that all documents have been upload & further waiting for approval. I have requested customer executive that if you going to check my credit rating, you may use my passport as my RSA-ID recently issued by DHA. I am living in SA from last over 4years, you may find supporting credit rating to process my application. Upon follow up with customer care on 30th April'2019, i have received email "our Sales and Acquisitions team that they require a copy of the work permit in order to continue with the application. Once we receive this, we will be able to assist further". I have shared requested document within 1 hour. Again doing follow up on 02nd May'2019, i have been told my customer care support that i have not been submitted my documents which are RSA-ID, 3 Month Bank Statement etc. As mentioned that i already submitted documents on day first, you may check my trailing email. He managed to find documents & uploaded again on application portal. Then i have advised to wait 48-72 hours for further update. Since then, every day i am requesting for an update or a feedback for Data Contract. I receives email stating: "I have requested our Sales Team to get in touch and provide feedback." or "The request is still in hand with the Acquisitions Desk. Priority has been requested. We will be in touch as soon as feedback has been received." In fact, today 09May'2019, I am receiving same statement. Finally i decided , I visit Vodacom store to find out or get some help on this. Upon checking on system. It showed request has been cancelled long ago in back date. Now same Data contract plan is not available anymore.