Worst service by Vodacom delivery partner, SkyNet

Does Vodacom really take their customers seriously? If yes, then you have long terminated your delivery contract with SkyNet by just reading reviews on hellopeter, my personal experience relates to the non-delivery on my TV, which I took in addition to the fibre black Friday deal, SkyNet didn't keep their promises to deliver the package since they had, their first promise was on 22 Nov, 25 Nov, 26 Nov and 27 Nov. I was calling them on all those days, kept on hold for over 30 on each call interval, but there is no delivery, I am told by them that their Soweto branch returned the TV to JHB branch because they don't deliver in Protea Glen, it took them long to realize that.

Will Vodacom bill me for an accessory I did not receive?