Worst service By VODACOM

The worst service one can ever receive I made a fibre application on the 26th of,June 2021 a lady took my details and told me she would process the order .30th of june I call to follow up nothing was captured then did the application again and then received the order number . I stay in an estate that is connected already which means vodacom has fibre in here , on the 15th of July a Technician was dispatched only to find that there is no boarder box by my house meaning fibre needed to be pulled from the last boader box which is two houses away called Vodacom the same day minutes after the Technician left that I need to have a boader box created , followed up with vodacom as to when someone will be dispatched as this now obviously needs a team to be sent out from projects side 10 days later nothing had happened after 18 days they send out a Technician who is a wrong tech. They logged a call for the tech indicating that no power yet the fibre has stil not been pulled , technician leaves my house after 5min being on site . Followed up with vodacom again on the same day that the technical that was sent our was the wrong tech and wanted to know what is going on. Every single day I would call to get an update and daily be promised that someone is attending to my fault and yet nothing is happening . Thursday the 23rd of july I get a call to say a tech will be becoming through at 9am Saturday the 25th of july NO one pitches no phone call nothing . I call and send a message requesting for an update again no feedback yet again . I get a call 5 days later saying that a technician will come and I specifically asked that the technician that is coming is it the correct tech and they said yes. Technician came on the 28th of july came into my house and looked and left. Since then I have had no feedback no call today is the 5th of August and still nothing

This is the worst service one can ever recieve When you call the call center all they say is the will escalate to Naomi

I have spoken to over 15 consultants And yet nothing has been done *** this person has promised me to follow up and work on my query took my email down that was on the 28th of July 2021 no feedback has been received . Looks like no one is interested in actually doing anything about the query or assisting in any way . So let's see how long it actually takes them to have fibre installed at my house which is in a connected community