JM
Juan M

1 reviews | Active since Feb 2014

03 Jul 2018, 13:29

Worst service by a Vodashop ever

Worst service ever! They promise that your items you bought will be there day after day with no valid reason on why its not there, only saying "I don't know" and can't give a date when its coming or if it is even coming at all, just "I don't know". Even phoned online to confirm that the warehouse has stock, which it does. Just this empty promise Vodacom shop cannot deliver on their promises. DO NOT USE THEM

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2018, 14:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Jul 2018, 16:56
Official

Good Day

Kindly note that your complaint has been escalated to the management of the relevant store for further assistance.

Regards

Dominic