1 reviews | Active since Feb 2022
Worst Service but Happy to take your Money
Since the last review, Vodacom contacted me and refused to pay my claim on the basis that the number was different. The gentleman from Vodacom asked me what I would like them to do for me when he called. I thought that was clear in my complaint? They then closed the ticket. This incident occurred before I wrote the complaint on the 17th of February at which time, I had cancelled my subscription. I have, since cancelled my subscription 3 times, yet three more payments have been taken. I have called their call center to repeatedly ask them to check their recorded calls where their agents confirm that the policy has been cancelled, and yet, they took another payment. Again, the worst services. I would not advise anyone ever to use any of their services.
