GS
Gerrit S

1 reviews | Active since Sept 2019

26 Apr 2021, 20:44

WORST SERVICE

I will NEVER recommended Vodacom to anyone ever again. My wife lost here job. In the process we skipped 2 months subscription on here account due to financial problems. Vodacom suspended her line. That i understand. We made a payment arrangement on here account and paid one months subscription. And arranged to pay the rest in the beginning of May. Today we found out they blocked her line completely so that she can’t even receive calls. After the agent that made the arrangement said it will not be blocked. I just hope that they relize the predicament that placed themselves in in doing what they did. P.S she is pregnant. I Will NEVER RECOMMEND THEM TO ANYBODY. Please don’t t use them.

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Replies (1)
Vodacom
Vodacom's reply27 Apr 2021, 07:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team