WORST SERVICE AVAILABLE

<p>I am absolutely and completely sick and tired of Vodacom and their complete inability to sort their sh@# out!!</p> <p>I have numerous accounts for various reasons. Cell phone, data etc - all in all 6 lines</p> <p>Not a week goes by that something doesnt go wrong with at least one of the lines. Every time I call there is another bullsh#@t excuse and another bullsh#t reason. </p> <p>Vodacom have recently "upgraded" their systems. The result of that was an immediate downgrade in service. For two weeks 2 of my data lines were just unable to connect. Irrespective of the number of calls I made and the number of "resets" that were done - nothing helped. Then suddenly they work again. </p> <p>Then another of my data lines - has no data ????? Still not sorted out because Vodacom think by sending a mail saying that it is corrected that this is actually so !!!!</p> <p>They have to have the most useless technical department and the most useless customer care department in existance. </p> <p>Now suddenly two of my accounts are suddenly "soft locked" due to some fictitious credit limit. </p> <p>According to the front line support idiot - this is because my "outstanding" which is zero as it was debited two days ago but has not reflected on their f#@$@ing system and the anticipated - which is only due next month - exceed their stupid credit limit !!!!</p> <p>WELL IF YOU DONT SORT YOUR STUPID SYSTEM OUT THIS IS GOING TO HAPPEN EVERY ****** MONTH </p> <p>SO FRUSTRATED WITH THIS LOT </p> <p>I am absolutely and completely sick and tired of Vodacom and their complete inability to sort their sh@# out!!</p> <p>I have numerous accounts for various reasons. Cell phone, data etc - all in all 6 lines</p> <p>Not a week goes by that something doesnt go wrong with at least one of the lines. Every time I call there is another bullsh#@t excuse and another bullsh#t reason. </p> <p>Vodacom have recently "upgraded" their systems. The result of that was an immediate downgrade in service. For two weeks 2 of my data lines were just unable to connect. Irrespective of the number of calls I made and the number of "resets" that were done - nothing helped. Then suddenly they work again. </p> <p>Then another of my data lines - has no data ????? Still not sorted out because Vodacom think by sending a mail saying that it is corrected that this is actually so !!!!</p> <p>They have to have the most useless technical department and the most useless customer care department in existance. </p> <p>Now suddenly two of my accounts are suddenly "soft locked" due to some fictitious credit limit. </p> <p>According to the front line support idiot - this is because my "outstanding" which is zero as it was debited two days ago but has not reflected on their f#@$@ing system and the anticipated - which is only due next month - exceed their stupid credit limit !!!!</p> <p>WELL IF YOU DONT SORT YOUR STUPID SYSTEM OUT THIS IS GOING TO HAPPEN EVERY ****** MONTH </p> <p>SO FRUSTRATED WITH THIS LOT </p> <p>I am absolutely and completely sick and tired of Vodacom and their complete inability to sort their sh@# out!!</p> <p>I have numerous accounts for various reasons. Cell phone, data etc - all in all 6 lines</p> <p>Not a week goes by that something doesnt go wrong with at least one of the lines. Every time I call there is another bullsh#@t excuse and another bullsh#t reason. </p> <p>Vodacom have recently "upgraded" their systems. The result of that was an immediate downgrade in service. For two weeks 2 of my data lines were just unable to connect. Irrespective of the number of calls I made and the number of "resets" that were done - nothing helped. Then suddenly they work again. </p> <p>Then another of my data lines - has no data ????? Still not sorted out because Vodacom think by sending a mail saying that it is corrected that this is actually so !!!!</p> <p>They have to have the most useless technical department and the most useless customer care department in existance. </p> <p>Now suddenly two of my accounts are suddenly "soft locked" due to some fictitious credit limit. </p> <p>According to the front line support idiot - this is because my "outstanding" which is zero as it was debited two days ago but has not reflected on their f#@$@ing system and the anticipated - which is only due next month - exceed their stupid credit limit !!!!</p> <p>WELL IF YOU DONT SORT YOUR STUPID SYSTEM OUT THIS IS GOING TO HAPPEN EVERY ****** MONTH </p> <p>SO FRUSTRATED WITH THIS LOT </p> <p>I am absolutely and completely sick and tired of Vodacom and their complete inability to sort their sh@# out!!</p> <p>I have numerous accounts for various reasons. Cell phone, data etc - all in all 6 lines</p> <p>Not a week goes by that something doesnt go wrong with at least one of the lines. Every time I call there is another bullsh#@t excuse and another bullsh#t reason. </p> <p>Vodacom have recently "upgraded" their systems. The result of that was an immediate downgrade in service. For two weeks 2 of my data lines were just unable to connect. Irrespective of the number of calls I made and the number of "resets" that were done - nothing helped. Then suddenly they work again. </p> <p>Then another of my data lines - has no data ????? Still not sorted out because Vodacom think by sending a mail saying that it is corrected that this is actually so !!!!</p> <p>They have to have the most useless technical department and the most useless customer care department in existance. </p> <p>Now suddenly two of my accounts are suddenly "soft locked" due to some fictitious credit limit. </p> <p>According to the front line support idiot - this is because my "outstanding" which is zero as it was debited two days ago but has not reflected on their f#@$@ing system and the anticipated - which is only due next month - exceed their stupid credit limit !!!!</p> <p>WELL IF YOU DONT SORT YOUR STUPID SYSTEM OUT THIS IS GOING TO HAPPEN EVERY ****** MONTH </p> <p>I can no longer go into their useless "Customer dont care " center - I do not have the time to wait around while their "consultants" pick their noses, talk to their mates on their phones and take forever to do anything - normally without any success. </p> <p> </p> <p>CATCH A WAKE UP VODACOM </p>