Worst service at Vodaworld

My family and I went to vodaworld on the 5th of November 2022, we were going to get a new cellphone contract and a new laptop contract. We are existing customers with vodacom. After completing all the forms and the lady submitting it. We waited more than 4 hours for approval. She phoned the approval department after 4 hours and they told her that there is a word missing on hour business letter head. After fixing it she sent it back again. And then we waited again...... We left just before 5 o clock with still no answer.