WORST SERVICE AT VODACOM PAVILION

November 2019 I bought 2 new prepaid cellphones (Samsung A30s and Samsung J4 Core) for my kids at Vodacom Pavilion. 22 February the Samsung J4 Core stopped charging until we took it back to Vodacom Pavilion on 24 Feb 2020. We spent an hour there only to be told that we have to take the phone to their Repairs shop in Old Fort Road (town) by the Consultant (Ndumiso and the Technician (African tall guy). The phone is only 3mths old and has a warranty that also shows 2018 not 2019. I was so upset with their service because Vodacom West Street booked in our Tablet and sent it to that Repairs shop and we received a Ref number. I walked out of the shop very angry without any help.My husband is not impressed and won't be renewing his 2 contracts with Vodacom next month but will cancel and get it with another service provider due to this service. I phoned the shop later to enquire about this and was told exactly what Vodacom West Street did for us which was not offered at Pavilion. At Vodacom Pavilion a customer is only important when it's sale time and what comes after that is none of their business!!!