1 reviews | Active since Nov 2016
Worst service at Vodacom Craighall
<p>Arrived and the store was empty. One of the ladies pointed to an ottoman and said sit. So I waited. A male helped me do a simswop which took forever, then passing a onto his female colleague to do a number transfer. While sitting waiting for them to help me in an empty shop, he begins to play with his</p> <p>collegues ear, making me very uncomfortable. They start talking about personal things while I'm waiting to be served across the table. Eventually I ask if she can do it or not, she looks at her male college and points to the place of input for the cable and wines about not knowing what to do about the old phone. They don't once address me or tell me what's going on. The male colleague is still leaning across the table</p> <p>witn his back to me playing with the female colleagues ear. </p> <p> </p> <p>Ive been waiting for 40 minutes for a sim swop! In an empty shop with 4 attendants. </p> <p> </p> <p>Rediculous. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the service that you received.
We have escalated your complaint to the store management for review and feedback.
Regards
RoderiqueLategan
Dear Customer
We apologise for the service that you received.
We have escalated your complaint to the store management for review and feedback.
Regards
RoderiqueLategan
