WORST SERVICE AROUND

Ugh here I am again complaining about VOdacom. Literally nothing works like it is suppose to. 1st of all I tried to upgrade online. Went all the way up to the point where your online application says that a consultant will phone me to complete the upgrade. Did this 3 times. Phoned and they could not pick up the order, So your online upgrade is a waste of time. I decided to cancel my contract and move to MTN when the guy in your cancellations department convinced me to stay with Vodacom and helped me to complete my order. I received an sms asking me to confirm my order and once I did this I received another sms to advise that my new plan has been activated. Now today I phone to try and find out when I will receive my device only to be told that Vodacom still needs to phone me for confirmation. WAS THIS NOT THE POINT OF THE CONFIRMATION SMS I HAD TO REPLY TO. And then I am told that it can take up to 2 days for vodacom to phone me back. OH PLEASE GO SHOVE THIS CONFIRMATION UP YOUR *********** BUTTS.... Cancel my order I will move to MTN. A ***orker did an upgrade with them 1hr before me, and she received her phone the next day. THAT IS WHAT I CALL SERVICE.