WORST SERVICE AND *****S YOUR MONEY

Item: Vodacom
Rating: 1
Author: Yolisa

If I could give no stars. I would.

I HAVE EXPERIENCED THE WORST SERVICE WITH VODACOM. I was mislead to migrate and downgrade my contract to decrease my monthly repayment “because Vodacom cares” only for my bill to increase by R1000.

I called to cancel the migration and notify them about a consultant misleading me. Only to be charged R2700 for the cancellation and having to pay the R1000 more.

After several calls to cancel for 4 weeks straight! My bill has shot up by another R3000!!!

I AM VERY ANGRY AND DISAPPOINTED. Do not get a contract with Vodacom, they will overcharge you for nothing.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Nov 2024, 11:06

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply09 Nov 2024, 11:06

Official