JP
Justine P

1 reviews | Active since Mar 2019

29 Feb 2020, 14:11

Worst Service and Connectivity

We recently decided to get fibre in our home. We went to several networks and unfortunately decided to go with Vodacom as they promised us the moon and the stars with regards to their fibre. Little did we know that most of our days would be spent paying for something that is not connected 80% of the time. I run my personal bussiness from home and this is probably by far the most annoying thing ever!!

We only have vodacom fiber for two weeks now and connectivity is probably by far the worst. When you call the customer care line they cannot tell you what is wrong and 'escalate' the issue which takes 48 hours to be resolved!!!!

How i wish we never went with this service provider!!! My advice to anyone would be to stay away from Vodacom!!! Service and connectivity is EXTREMELY POOR!!!!!!!!!!!!!

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