1 reviews | Active since May 2016
Worst service and cell phone network ever
<p>I changed my cellphone network from Cell C to Vodacom the worst mistake of my life it took my phone 2weeks to work. I had to wait more than a month for my free cordless charger only finding out that they dont have any available anymore did not inform me. I have no service at my house and filled a complaint in april 2 weeks after i called and they said that they filled it under the wrong complaints categorie. on the 16th of may i filled another complaint and followed up today the type of service absolutely shocking they said that this is under investigation and could take more than 14 days its been more than 14days i have no phone to use when theres for ex an emergency at my house or if my alarm goes off the security company cannot contact me. The worst cellphone network in the world i regret everyday moving from Cell C. Since day one with Vodacom it has been a struggle and the worst service ever.</p>
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A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
So it has been 3 weeks and i have still not recieved a solution to my problem with the signal for my phone.
This is in total now almost 3 months and they gave me a call on the 1st of June to tell me this could take more than 2weeks how am i suppose to be happy about that response and after 3 weeks still no reply.
You guys claim to be the best cellphone network you guys should same yourselfs.
I will keep on complaining and complaining until this is solved or i will refuse to pay for the phone contract as this is not what i signed up for.
So it has been 3 weeks and i have still not recieved a solution to my problem with the signal for my phone.
This is in total now almost 3 months and they gave me a call on the 1st of June to tell me this could take more than 2weeks how am i suppose to be happy about that response and after 3 weeks still no reply.
You guys claim to be the best cellphone network you guys should same yourselfs.
I will keep on complaining and complaining until this is solved or i will refuse to pay for the phone contract as this is not what i signed up for.