WORST SERVICE AND BIGGEST ***** EVER

<p>Over a month ago I contacted Vodacom to cancel my contract as it was an extra contract and they could not give me the phone I wanted as an upgrade. I was transferred to a teamleader/supervisor which asked me not to cancel the contract as he will get me a better deal and he’ll phone me back. More than a month later I decided to phone again as I never heard a word from him but as usual they still deduct money. So I spoke to one of the agents explaining the whole story and conveniently there is no history of the said conversation. So after getting annoyed and demanding immediate cancellation and a refund the excuse of a supervisor’s details magically appeared on the history. I was asked to hold so that he can put me through to the supervisor….. I held on forever and a day only to be cut off as usual(hopefully Vodacom will reward themselves with some free airtime as they promise on the ads. Funny how they have the least dropped calls until you need to cancel a contract with them.) can someone please just cancel this contract like I will do with all my Vodacom contracts coming up soon as I really don’t have the energy to have endless battles with Vodacom anymore.</p> <p> </p>