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Yusuf E
1 reviews | Active since Oct 2022
28 Oct 2022, 09:55
Worst service and assistance
Terrible service, worst assistance, manager at upgrades not willing to listen and has an attitude. looking to cancel all contracts next month and move to MTN. only person that tried to help me was a staff member at the store. turn around times ridiculous and no body knows there job. i will never recommend them again. missed my business flight because trying to sort these issues out
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Replies (3)
Vodacom's replyOfficial
28 Oct 2022, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2022, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Yusuf E's updateReviewer Update
28 Oct 2022, 10:12ok thank you, wont hold my breath, however I will be waiting
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Yusuf E's update28 Oct 2022, 10:12
Reviewer Update
ok thank you, wont hold my breath, however I will be waiting
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Yusuf E's updateReviewer Update
31 Oct 2022, 11:21was i not told that i will be receiving a call, all the agents have been giving me different stories. that was a call before my complaint
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Yusuf E's update31 Oct 2022, 11:21
Reviewer Update
was i not told that i will be receiving a call, all the agents have been giving me different stories. that was a call before my complaint