Worst service and absolutely no signal
This is the most disgusting service on the planet! I cannot get any signal for my modem. I have called customer service and gone to the store. And now your technician at Killarney Mall won’t even answer a question of mine. He says I must wait an hour before he answers my questions All I want to know if he can help or not. Or if it is a customer service problem. I have never been treated this badly by any staff of any company ever I want immediate termination and I want my money back!
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Vodacom's replyOfficial
08 Aug 2023, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Aug 2023, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
10 Aug 2023, 13:27Good day
II was conducted but I still have no service. This is destroying my business. If you are unable to resolve this today then I need to cancel my service and be refunded so I can find alternative service.
You contacted me on Tuesday but have heard from no one since than and have no service.
II was conducted but I still have no service. This is destroying my business. If you are unable to resolve this today then I need to cancel my service and be refunded so I can find alternative service.
You contacted me on Tuesday but have heard from no one since than and have no service.
's update10 Aug 2023, 13:27
Reviewer Update
Good day
II was conducted but I still have no service. This is destroying my business. If you are unable to resolve this today then I need to cancel my service and be refunded so I can find alternative service.
You contacted me on Tuesday but have heard from no one since than and have no service.
II was conducted but I still have no service. This is destroying my business. If you are unable to resolve this today then I need to cancel my service and be refunded so I can find alternative service.
You contacted me on Tuesday but have heard from no one since than and have no service.