MS
Madelein S
1 reviews | Active since Jan 2017
04 May 2021, 09:56
Worst service and a lot of excuses
Did an upgrade 3 weeks ago. Apparently phone is on backorder and order gets cancelled every time. How is it possible not to have a phone - which is advertised by the way!?! Worst service ever!
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Vodacom's replyOfficial
04 May 2021, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team