AG
AMELDA G
1 reviews | Active since Nov 2012
14 Aug 2023, 07:46
Worst service again
Saturday my mom went to get a new ipad. Vodacom decided that one line is sufficient and refused the ipad add on. Her pension is more than sufficient, yet she was told that she must pay in R27 000. If her earnings were R50 000 per month, apparently different story. How is this possible?? Worst service again from Vodacom. We will definitely port all our numbers to MTN, going forward.
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Vodacom's replyOfficial
14 Aug 2023, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2023, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team