MVDM
Marcelle Van Der Mescht
1 reviews | Active since Dec 2020
08 Dec 2020, 11:38
Worst Service After Being a loyal client at Vodacom for more than 12 Years.
If i could have given a zero rating it will still be to high... Extremely dissatisfied with the way Vodacom Head Office is keeping my father waiting since Friday 04/12/2020 to port his number from one provider to Vodacom... He is a client of Vodacom for more than 12 Years and now want to place an additional number to port at Vodacom...
So HONESTLY people must think twice before adding additional numbers to Vodacom, i think personally they struggle to maintain client service.
The Ref Number we received from Vodacom is: EC/1ZBO/2QFZBT
Hopefully the Vodacom team will read this and sort it out TODAY. They are more than welcome to contact my Dad should they have the guts.
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Replies (1)Vodacom's replyOfficial
08 Dec 2020, 11:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 11:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
