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Stefan E
1 reviews | Active since Oct 2018
26 Feb 2021, 14:38
Worst Service After 15 Years As Customer
Every year the Vodacom call centre service gets worse. After 3 calls, numerous transfers and one in call drop I am no closer to getting my query resolved. I have stuck with Vodacom for more than 15 years, so much for customer loyalty.
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Vodacom's replyOfficial
27 Feb 2021, 11:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2021, 11:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team